Elasticsearch support

Open Distro for Elasticsearch Support Services

This plugin supports node-to-node encryption, five types of authentication (basic, Active Directory, LDAP, Kerberos, and SAML), role-based access controls at multiple levels (clusters, indices, documents, and fields), audit logging, and cross-cluster search so that any node in a cluster can run search requests across other nodes in the cluster.

Event Monitoring & Alerting

This feature notifies you when data from one or more Elasticsearch indices meets certain conditions. You could, for example, notify a Slack channel if an application logs more than five HTTP 503 errors in an hour. Monitoring is based on jobs that run on a defined schedule, checking indices against trigger conditions, and raising alerts when a condition has been triggered

Deep Performance Analysis

This is a REST API that allows you to query a long list of performance metrics for your cluster. You can access the metrics programmatically or you can visualize them using perf top and other perf tools

SQL Support

This feature allows you to query your cluster using SQL statements. It is an improved version of the elasticsearch-sql plugin, and supports a rich set of statements.

Open Source Support Services

Customers can report issues and ask for help through our online support portal, email or by phone.

Support hours are 12×5 M-F. We offer a P1- P3 SLA with P1 mission critical and P2 – key features unusable and P3 – not operating as documented.

On Open Sourceproducts, we do not offer P4 (enhancement and bug fix requests) Our standard contract

provides for 20 tickets per year.

For more details please, Contact us below.

If you’re interested in Open Distro or have additional questions, get in touch with us!

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EXCELERATE SYSTEMS

Headquartered in Redmond, Washington, Excelerate Systems operates in the United States, Canada, Latin America, Europe, Australia and New Zealand.

Corporate Head Quarters

  2205 152nd Avenue NE
Redmond, WA 98052
USA

 +1.(425).605.1289

European Head Office (France)

  Les Bureaux du Lac II Rue Robert Caumont, imm P 33049 Bordeaux         Cedex – France

 +33 (0)5 56.07.23.33

Latin America & The Caribbean

Córdoba No. 42 Int. 807, Col. Roma Norte, Cuauhtémoc, C.P. 06700, Ciudad de México

 +52 (55) 5255-1329

CONTACT INFORMATION

Corporate Head Quarters
  2205 152nd Avenue NE
Redmond, WA 98052
USA

 +1.(425).605.1289

Euope
  Les Bureaux du Lac II Rue Robert Caumont, imm P 33049 Bordeaux         Cedex – France

 +33 (0)5 56.07.23.33

Latin America & The Caribbean

Córdoba No. 42 Int. 807, Col. Roma Norte, Cuauhtémoc, C.P. 06700, Ciudad de México

+52 (55) 5255-1329

Search Guard is a trademark of floragunn GmbH, registered in the U.S. and in other countries. Elasticsearch, Kibana, Logstash, and Beats are trademarks of Elasticsearch BV, registered in the U.S. and in other countries. Apache, Apache Lucene, Apache Hadoop, Hadoop, HDFS and the yellow elephant logo are trademarks of the Apache Software Foundation in the United States and/or other countries. Open Distro for Elasticsearch is licensed under Apache 2.0. All other trademark holders rights are reserved.

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